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October 2017 Issue

Dear Friends,
As we turn the calendar on October, our hearts and thoughts are with our Caribbean family - Hotel Le Toiny in St. Barth and Eustatia Island in the BVIs. Many of you have inquired about them, and we are happy to report that all staff are safe. The outpouring of love for Hotel Le Toiny and Eustatia Island comes as no surprise. As both have a special way of touching souls. Creating moments. Going beyond. And forming lasting lifetime friendships.

Certainly, these are attributes shared by all in our hotel collection. And, in this issue, we celebrate the fun, caring, unexpected and romantic gestures our JCR properties take to surprise and delight their guests. Every single day.

Warm Regards,
Jaj and Anthony

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JCR Reward

Massages and picnic lunches on the beach are just a few of the complimentary hotel amenities you will receive when you mention the JCR Reward.

Please remember to mention the JCR Reward at the time of booking. Or send us an email at julie@janinecifelli.com

Contact Janine

jc@janinecifelli.com
(732) 473-9982
www.janinecifelli.com

TIERRA GUIDES GO EXTRA MILE

Tierra Patagonia

Tierra guides double as excellent wedding photographers. "Time to time, our guides help couples take that amazing wedding-adventure photo," says Tierra's Jamie Ensey. "They have literally hiked up the base of the towers - with a huge wedding dress in tow - to take these epic photos. Always happy to make sure our couples get the shot they are looking for, complete with style changes among the boulders. And typical Patagonian wind." Love.

Tierra Hotels
Atacama, Chiloé & Patagonia, Chile
Reservations: (800) 829-5325
info@tierrahotels.com

MYSTERY DINNER GUEST AT GIRAFFE MANOR

The Safari Collection: Giraffe Manor

One 'mention' made by a guest, shows just how far The Safari Collection will go to make guests happy. "At Giraffe Manor, we had a guest mention to us that he was reading Cynthia Moss's book on the plane - on his way to Kenya," says Safari's Jessica Pattison. "He emphasized how interesting it was. So unbeknownst to the guest, we called Cynthia see if she could come over to join us for drinks and dinner. She arrived in time for cocktails and joined the guest for dinner - he was over the moon and so surprised."

The Safari Collection: Giraffe Manor
Nairobi, Kenya
Reservations: +254 731 914 732
info@thesafaricollection.com

DRESSING TO SUIT AT BALLYFIN

Ballyfin

At Ballyfin, dressing up in period costume involves a quick trip to the opera-garment closet. But what happens when a guest is in need of more modern attire? Ballyfin's Damien Bastiat recalls the time a gentleman forgot his wife's suitcase - and dress for the evening. "Lionel, our head butler, realized the woman was similar in size to his wife, and offered to take her to his house - to see if any of his wife's dresses would suit her. The lady found her match. And enjoyed dinner in a lovely dress."

Ballyfin
Co. Laois, Ireland
Reservations: +353 57 875 5866
info@ballyfin.com

PROPOSAL TURNS WEDDING AT ANNANDALE

Annandale

"The guest had advised, prior to arrival, of his intention to propose," says Annandale's Callum Farnell. "So the staff set up his villa with a bottle of chilled Louis Roderer champagne, roses everywhere and the chef created some fantastic chocolates." But then, something even more magical happened. "The couple so in love - with each other and their location - inquired about getting married during their three-night stay. Our concierge arranged a celebrant, paperwork, florist, makeup artist and photographer for a beautiful intimate ceremony at Seascape villa. Topped off with a personalized wedding cake flown in by helicopter." Wow.

Annandale
Akaroa, New Zealand
Reservations: +64 27 566 8776
reservations@annandale.com

WARDROBE AND SKINCARE INCLUDED AT GOLDEN DOOR

Golden Door

Guests can bring their workout clothes. But there's no need too. Upon arrival, neatly stacked sets of black shorts and pants; aqua T-shirts and jackets await. All perfectly sized. Along with beanie hats and gloves for those early morning hikes. Golden slippers and beautiful Japanese yukata (to wear to dinner), spa robes (for treatments). And a complete line of Golden Door skincare products - face wash, toner, moisturizer, and bamboo scrub. Plus hair and bath products. Divine.

Golden Door
San Marcos, CA
Reservations: (866) 420-6414
reservations@goldendoor.com

007 TO THE RESCUE AT LAYAN RESIDENCES BY ANANTARA

Layan Residences by Anantara

When honeymooners experienced a rainy day at Layan Residences by Anantara, their butler knew exactly how to fill their day. "The guests were movie buffs, had visited James Bond Island a few days before and expressed interest in watching The Man with the Golden Gun," says Layan's Marcel Horande. "Not only did we have the film available - but also the owner's private theater. We whisked the couple off to Villa Similan with hot chocolate and popcorn. And afterward, invited them into the 'man cave' for a nightcap, where they were shown the original golden gun that James Bond brandished so wildly."

Layan Residences by Anantara
Phuket, Thailand
Reservations: +66 76 317 250
phuketlayan@anantara.com

FOOD TURNS ART AT GALLERY HOTEL ART

Lungarno Collection: Gallery Hotel Art

Food turns art at Gallery Hotel Art. "For a romantic dining experience, we set up the terrace of the Palazzo Vecchio Penthouse on the seventh floor," says Lungarno's Laura Ciomei. The setting, so romantic. And all of the courses are by our Michelin star chef Peter Brunel from the Caffè dell'Oro."

Lungarno Collection: Gallery Hotel Art
Florence, Italy
Reservations: +39 055 2726 4000
reservations@lungarnocollection.com

GIN AND SPRING WATER AT WHAREKAUHAU

Wharekauhau

Guests ordering a gin-and-tonic are in for a surprise at Wharekauhau Country Estate. New Zealand's famous Lighthouse Gin "is crafted using the mountain spring water from Wharekauhau," says General Manager Richard Rooney. "Lighthouse is also the base of many of our lodge cocktails and even some of our dishes."

Wharekauhau Country Estate
Wellington, New Zealand
Reservations: +64 6 307 7581
reservations@wharekauhau.co.nz

ALVEAR BUTLERS MAKE CHILDHOOD MEMORIES

Alvear Palace Hotel

White-glove butler service is signature at Alvear Palace Hotel in Buenos Aires. At a moment's notice, butlers appear to unpack, attend to every need. Including those of their smallest guests. Like adorning a room with Christmas decorations - including artificial snow - for a child spending the holidays away from home (and in opposite season). And transforming another into a princess room, for a five-year-old girl's birthday.

Alvear Palace Hotel
Buenos Aires, Argentina
Reservations: +54 11 4804 7777
leisure@alvear.com.ar

PARISIAN PROPOSAL AT HOTEL ESPRIT SAINT GERMAIN

Esprit Germain

When a guest planned to propose at Hotel Esprit Saint Germain, the entire team stepped in. "He was arriving three days later so we had very little time," recalls Esprit's Francois Souman. "We upgraded him to the terrace suite - so he could propose over the rooftops of Paris. And upon arrival, pretended he had an urgent call from his office and discreetly walked him to the suite. We escorted her to the room 'to settle in.' Where inside, she was met with a carpet of red rose petals, romantic music, and on the terrace, a bottle of champagne, long-stemmed red roses and her boyfriend, on one knee, ready to propose."

Hotel Esprit Saint Germain
Paris, France
Reservations: +33 1 5310 5555
contact@espritsaintgermain.com

LAUCALA ISLAND NEVER DISAPPOINTS

Laucala Island

A return guest asked a staff member about cultural night - a celebration with traditional Fijian dress, music and dancing. Only to learn the event had been held the day before his arrival. "I made a joke of it," the guest recalls. "Said 'oh, what a shame. I really enjoyed it last time.' That night, when we returned to our villa, everything was lit up with torches. The staff had recreated cultural night in our villa and garden area. There must have been 30 people wearing the traditional outfits; doing the dancing. It was really quite special."

Laucala Island
Fiji
Reservations: +679 888 0077
reservations@laucala.com

MIRACLES AND MAGIC AT MONTEVERDI

Monteverdi Tuscany

"During our Steve Tyrell Artist-in-Residence week, our staff in Castiglioncello pulled off a small miracle," says Monteverdi's Chris Thalgott. "Two of our guests (from Pennsylvania), showed up with a vague plan to get married while visiting Italy. Inspired by the profound beauty of Monteverdi, they decided to marry on the spot. Our team worked with mayor of Sarteano to expedite, and the wedding took place that afternoon. Staff served as official "witnesses" and provided translation. Hotel guests and band members attended. And the day culminated with a reception in Ristorante Oreade, just before the couple was serenaded during the week's final concert."

Monteverdi Tuscany
Castiglioncello del Trinoro, Italy
Reservations: (866) 644-0787
travel@monteverdituscany.com

SCENERY AND CULINARY BY SHEEN FALLS

Sheen Falls

When a group of friends - who travel annually together - wanted to arrange 'something special' at Sheen Falls, the team knew just what to do. "Kerry is famous for its scenery and food," says Sheen Falls' Sheila King. "So we arranged a trip through the Gap of Dunloe (narrow mountain pass) by horse-drawn wagon. A picnic - of local artisan cheeses, Sheen Falls smoked salmon, Castletownbere lobster and wines chosen by our sommelier - served by our team at a cottage in the middle of the mountains. And a return trip, by boat, to Killarney. Exquisite.

Sheen Falls Lodge
Co. Kerry, Ireland
Reservations: +353 64 6641600
info@sheenfallslodge.ie

FAMILY TIME ON LAKE KORA

Lake Kora

A family looking to bring everyone together "in an informal but fun way" came to the right place, according to Lake Kora's Callum Farnell. "Guests ranged from ages 6 to 68. And staff jumped into action, setting up a multi-sport relay event. The challenge included a stand up paddle board race to the island and back. Children's swim. Adults' bike race. Teenagers' run. And a seniors' kayak race. All supported by drink stations, marshals and, of course, a celebratory champagne reception at the finish line." Fun.

Lake Kora
Adirondacks, New York
Reservations: +64 27 566 8776
reservations@lakekora.com

RAINFOREST WEDDINGS BY RENDEZVOUS

Rendezvous Resort

Rendezvous redefines 'over-the-top' wedding - by uniting bride and groom in marriage atop Mount Gimmie, the West Indies' tallest mountain. Expect magnificent, breathtaking views - Pigeon Island to the north; Vieux Fort to the south; Pitons to the west. But skip the Louboutins. Rendezvous' exclusive wedding - for experienced hikers only - requires trekking boots. And swimsuit for a waterfall dip on the way down.

Rendezvous Resort
St. Lucia
Reservations: (800) 544-2883
u.s.reservations@sunsweptresorts.com

TOTAL ECLIPSE OF THE SUN AT CLAYOQUOT WILDERNESS RESORT

Clayoquot Wilderness Lodge

When a guest - quite passionate about astronomy - asked where she could watch the recent solar eclipse, Clayoquot's Antonella Puglisi knew just what to do. "We bought solar view sunglasses for every guest and staff, and created a heli-eclipse day, shuttling guests to the Ursus Mountain by chopper," she says. "We set up a champagne bar, cushions and chairs, and towels for the brave ones who plunged in the nearby alpine lake." Wow.

Clayoquot Wilderness Resort
Vancouver Island, Canada
Reservations: (888) 333-5405
info@wildretreat.com

BODYHOLIDAY HANDHOLDS THROUGH ROCK CLIMBING AND ABSEILING

Body Holiday

Ascending rock by rock up Signal Peak in St. Lucia's Pigeon Island National Park - then abseiling down a rounded cliff waterfall. "No worries," says BodyHoliday's Armin Asceric. "Our team expertly guides each guest, from top to bottom, helping them overcome their fears. It's a life-changing experience. Truly. With many guests claiming to 'have become new people after heading over the cliff.'

The BodyHoliday
St. Lucia
Reservations: (800) 544-2883
u.s.reservations@sunsweptresorts.com

THE GREENWICH DISCREETLY CELEBRATES

Greenwich Hotel

When a couple, who became engaged at The Greenwich Hotel a few years back, returned - the front desk immediately recognized them. "And their sweet 'baby bump,'" says Greenwich's Jenna O'Neill. "Realizing Mrs. was pregnant, we wanted to make their return stay extra special. So we sent a plate of fresh pastries and congratulatory note. Commemorating their babymoon."

The Greenwich Hotel
New York City, NY
Reservations: (212) 941-8900
reservations@thegreenwichhotel.com

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